At EDIREX, our mission is to help you find the ideal partner for a successful move. Here are the 10 essential questions to ask before hiring professionals.
The first question to ask concerns the company's seniority, licences and certifications. An experienced company with a good reputation will be better placed to meet your needs and deliver quality service. A certified removal company has generally passed rigorous examinations and meets the industry's high standards. For example, in Switzerland such a company may be a member of the Swiss Road Transport Association (ASTAG), which guarantees high service standards. International accreditations such as FIDI (International Federation of International Movers) are also important for international relocations.
It is essential to know the types of insurance offered by the company, as well as details about damage coverage, civil liability during the move and the refund policy. Basic insurance often covers damage that may occur during transport. However, for optimal protection, it may be necessary to take out additional insurance that covers the full value of your belongings.
It is important to understand the refund and cancellation policies before signing a contract with a mover. Ask your removal company about the refund terms in the event of cancellation. Some companies offer a full refund if cancellation occurs well in advance, while others charge fees.
Sometimes it is necessary to temporarily store your belongings before moving them into your new home. Companies often include storage services to meet this need. Ask about the temporary storage options offered and about their security and accessibility.
Fragile or valuable items require special attention during a move. It is important to know how the company handles these items. Ask about the company's protocols for transporting fragile objects.
Several companies offer additional services such as packing and unpacking. These services can make a big difference to the overall moving experience. Ask your company what additional services it offers.
It is therefore useful to know whether the removal company offers this service. Ask whether this service is included in the quote or whether it involves additional costs.
Ask the removal company clearly whether the price includes delivery only to the foot of the building, or whether it also includes transporting your belongings inside your new flat.
Free quotes are an excellent way to compare different removal offers before making a decision. Request several free, no-obligation quotes.
It is essential to know which geographical areas are covered, especially if you are moving to a remote or hard-to-reach region. Check the geographical coverage to make sure the company can meet your needs.
To find the best professional movers in Switzerland, consult the EDIREX directory, which brings together all the contacts near you.
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